Yi-Hsuan Chen

UX Designer

London, GB.

About

Highly passionate and results-oriented UX Designer with extensive experience in user research, ideation, and end-to-end design processes. Proven ability to translate complex user needs into intuitive, user-friendly, and impactful design solutions that enhance overall user experience and drive product success. Adept at leveraging qualitative research methods and design tools to deliver innovative and practical solutions.

Work

Industrial Technology Research Institute Industrial Center

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Project Intern

Summary

Contributed to innovative projects at a leading research institute, focusing on advanced AI applications and user-centric design for emerging technologies.

Highlights

Conducted in-depth research on automated production processes for marketing videos, leveraging AIGC technologies to identify efficiencies and innovative solutions.

Developed comprehensive user workflows and designed a customer service robot, focusing on intuitive interaction and enhanced user experience.

Development of Golf Assistive Devices

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UX Researcher

Summary

Led critical user research initiatives for a golf assistive device, applying advanced qualitative methods to inform product development and market segmentation.

Highlights

Developed and refined targeted interview questions for diverse golfer segments, ensuring comprehensive data collection on user behaviors and needs.

Conducted usability testing sessions to evaluate product efficacy and identify distinct consumer segments for strategic market positioning.

Applied the KJ Method to systematically organize and synthesize complex qualitative data from multiple user groups, revealing critical insights.

Translated user research findings into actionable product feature insights, informing development priorities and enhancing user satisfaction.

Freedom Men Art Apartments

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Marketing Intern

Summary

Supported marketing and event management for a cultural organization, contributing to community engagement and operational excellence.

Highlights

Conducted comprehensive market research on the domestic art industry, analyzing community marketing activities to identify trends and opportunities.

Generated innovative event planning concepts aligned with thematic objectives, contributing to engaging community experiences.

Managed on-site event logistics and proactively addressed emergencies, ensuring the seamless and successful execution of community events.

Keelung Dental Association Preschooler Dental Care project

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UX Researcher

Summary

Contributed to a community-focused dental care project as a UX Researcher, applying qualitative research methods to inform educational content and activities.

Highlights

Conducted stakeholder interviews to identify diverse family needs and dynamics related to preschooler dental care.

Utilized the KJ Method to effectively group and categorize qualitative data, deriving actionable insights for project development.

Facilitated creative ideation sessions and contributed to the development of an educational picture book, enhancing engagement for young audiences.

Validated research methodologies and served as an activity facilitator, ensuring effective data collection and participant engagement.

Education

Goldsmiths, University of London

Master of Science User Experience and Engineering

Tamkang University

Bachelor of Education Educational Technology

Languages

English

Proficient

Mandarin

Native

Skills

User Experience (UX)

User Research, Usability Testing, Interaction Design, User-Centered Design, Design Process.

User Interface (UI) Design

Wireframing, Prototyping, Responsive Web Design, Visual Design.

User Research

Qualitative Research, Interviews, Usability Studies, Data Synthesis, KJ Method.

Prototyping Tools

Miro, Figma, Sketch.

Design Tools

Adobe Creative Suite.

Project Management

Event Planning, Logistics Management.